You get free standard shipping on orders over $59. For orders under $59, a flat shipping fee of $9.99 will be applied at checkout./p>
Yes, you can choose Express Shipping at checkout. Express shipping delivers worldwide within 3–7 business days. We highly recommend ordering at least 10 days before your event to prevent any unexpected customs delays.
Standard Shipping7–15 business days
Express Shipping3–7 business days
Please note: Shipping times are estimates provided by carriers and are not strictly guaranteed.
We ship from our global fulfillment centers. Once shipped, a tracking link is sent via email within 24–48 hours. You can monitor your package status live from dispatch to local doorstep delivery.
Yes, customs checks can occasionally delay delivery by 2–5 days. While most shipments pass smoothly, local customs offices have the authority to hold international packages for routine inspection. Tueesky is not responsible for these customs delays or any local import taxes incurred.
To qualify for a full refund, items must meet these conditions:
Eligible: Unworn, unwashed, undamaged items with all original tags attached.
Ineligible: Custom-made dresses, final sale items, or products returned after the 15-day window.
Email support@tueesky.com with your order number to start. Once we receive and inspect your returned items at our warehouse, your refund will be processed back to your original payment method (PayPal, Apple Pay, or Visa) within 5–7 business days.
Please email us directly at support@tueesky.com. Our professional customer support team answers all inquiries within 24 business hours. Please include your order number in the email for faster service.
